Sadness...Despair...Determination...A Chat with my Agency

I had a bad today. This may go into a rant, so be forwarned. I am doing a little self-healing with this post.
For starters, I'm not quiet, passive or particularly patient. I'm not afraid of confrontation if it's necessary and I'm not afraid to speak my mind.
As many of you know, I and some other great women here in blogland are with an agency that will not allow us to see their special needs list until we are through the review room. This revelation was made after we had already committed to them for many months. We were informed that if we leave, we lose our money and will have to re-do our entire dossier. Let's just say that there were some tears and frustration that day.
Still...we waited.
Thank you to those of you who are aware of this and always try to keep me updated regarding who has been notified that they are through the review room and what their LID is, I appreciate this more than you know.
I am aware that many with November 06 LID's and some with December 06 LID's are through the review room and some January 07 families are getting questions from the review room.
So...being that I have a February 07 LID, imagine my happiness at knowing that next month or the month after, our file should be in the review room...the key to accessing the list.
Well, today my agency informed me that they have no idea how these other agency's could be confirming November and December LID's because the portal that they look at only shows that October 06 has made it through the review room.
UNBELIEVABLE
I sent my SW an e-mail listing several agencies and the LID's that they had confirmed and one agency who stated on their website that their November LID families are through the review room.
Their response again was that they did not know how these agencies were getting this information. Now, to me that is completely depressing. My agency will only confirm information that I know is over 2 months old and doesn't know how to access updated information or won't acknowledge that they have updated information.
I realize that I am on a journey here, but I wasn't thinking that my biggest obstacle would be my adoption agency. How can it be that I am so much better informed than them?
How can they put a policy in place that holds people hostage by the review room and then not put every effort in place to be able to supply them with accurate notification when they reach that goal?
I told my SW that I am very disappointed at their inability to provide updated information and that I am even more disappointed by their admitting that they don't know where other agencies are getting their updates. Hmmm....maybe you should call one of them and find out so you can stop devastating the families who depend on you. Let's just say that I spoke my mind and I didn't put any sugar on it.

I tell you, today I am just over it. I cried. This is insane to me. There are so many people in my yahoo LID group who have their referrals or who already have their children home. Where is my baby? Why can't I get to her? Today I am at the bottom...the very bottom.